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US Mints Incompetence Shines through... Again!

Yesterday I received an e-mail from the U.S. Mint telling me that I had met all requirements for free shipping through the Loyalty Shipping Program.  I ignored this e-mail because I am aware of the requirements under this program and knew I had not met them, since the program resets every Jan 1st.  Well today I get an e-mail from the U.S. Mint apologizing for this "e-mail sent in error".  It went on to further explain that yes, the original rules were correct and you would not receive free shipping until you had met those requirements.  Wow, by itself, this is not a big deal, added to the sheer number of other gaffes, blunders, lack of proper planning and incompetent Management decisions exhibited by the Mint over the last year I have to ask myself... When will this end?  How much more are we expected to endure?  I have said this before, and will now say it again, if this were a private business, Mr. Ryder and his lackeys would have been fired by now.  I say this to Mr. Ryder, "Good God Man, get a grip".  An honorable, truly dedicated person who cared about the Mint, it's good name and the formerly loyal customer base would step down, after apologizing for his obvious incompetence.  He is in way over his head and it continues to be shockingly obvious from the crap coming out of the mint, over and over and over, (and I ain't talking about the coins),  Mr. Ryder, do yourself, the U.S. Mint and us, the formerly loyal customers a favor, Step Down, Now!  Nuff Said.

1 year ago

I received the same email. I did not order three major orders. I don't know.what's going on. I do not like there delivery . It's two weeks plus more because of the virus!!

1 year ago

The definition of insanity is doing the same thing over and over and expecting different results. My solution is simple.... Stop buying from the mint!

1 year ago
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