Frequently Asked Subscriber Questions
Frequently Asked Subscriber Questions
Q: My membership lapsed, but I just signed up again. Why can’t I log in?
A: Lapsed members who rejoin should allow seven business days before their access to the digital archives is active.
Q: What happens if I forget my username or password?
A: Your email address is your username. To retrieve your password, go to https://www.exacteditions.com/reminder.do. Enter the e-mail address you used to register and click “Send.” Exact Editions will send you an e-mail with your password.
Q: How much does it cost to use The Numismatist digital archives?
A: Free access is included as a benefit of your ANA membership.
Q: Who I do I contact if I have a technical question about the digital archives or a specific edition?
A: E-mail your query to support@exacteditions.com.
Q: Where do I download the mobile app?
A: To download the app for your mobile Apple device, click here. To download the app for your Android device, click here.
Q: Does my member number (“subscription reference”) work for both the online and app versions of the digital archive?
A: Yes.